What size should I choose?

Always choose your size unless the description states the product is ‘Oversized’ or provides recommendations based on the material (elasticity/spandex/PU/etc.). We encourage you to always check product descriptions for details regarding material and fit of the item.

Check out our Size Guide for more help with measurements and conversions (if applicable).

Need more help? Visit our social media page for a video or picture of our product and a model or customers styling it. We are sure to give a quick glimpse of the product in motion and possibly a little blurb on size deets (details).

Do you offer Free Shipping for internationally?

Unfortunately, no. We hope to bring this option or shipping offers similar in fashion to the entire world soon. International shipping costs are calculated during checkout.

How can I get Free Shipping?

FREE shipping is currently offered for U.S. customers only (domestic orders).

Simply add items to your cart totaling over $99 (before taxes) to qualify for this offer.

We may also offer free shipping through other promotional incentives; details regarding promotional offers are always delivered to our ACC List (email subscribers) first before sharing with the public. So signup if you have not done so already to get exclusive deals.

Do you offer pick-up options for local customers?

No, we do not currently offer local pick-up. We hope to bring this option to our D.C., Maryland, and Virginia customers soon. Good news is that since we are in the DMV area, your order can be delivered to you sooner due to proximity and our shipping partners zoning delivery estimations.

Can I get a refund?

We want you to love your ATORI purchase. If your order isn’t quite the right fit, we’re here to help with an eligible exchange or store credit.

At this time, ATORI does not offer refunds for change-of-mind purchases. Eligible returns are issued as ATORI Store Credit in accordance with the Returns Policy.

Every order is carefully inspected before shipment, and we’re committed to making things right if your order arrives damaged, defective, or incorrect.

See our Returns Policy for more details.

Where is my order?

Your order should be coming to you soon. The tracking information is key to following where your order is and when it will arrive. If you did not receive a tracking number, please give us some time to get your order ready for shipment.

See our Shipping Policy for more details on tracking your order.

Where are you physically located?

We are located in Maryland, U.S.

How can I get featured on your Instagram or social media pages?

Tag us for a chance to be featured! #ATORI

We love to show you off.